If you have a need for training in the emotional skills such as supervision, management, leadership, selling, customer services and marketing.
Do something revolutionary, hold an audition. Give your hopeful trainers 15 minutes to convince a panel that they have the ability and skill to hold their audience and teach them things of value.
It will only take a few minutes to work out which are the ones who have a sterile approach and those with a more empathetic approach which will be much better received by the learners. Include potential learners in your panel and value their opinion because instinctively they will identify the people they will enjoy and learn from.
Training Program Design Training for the technical parts of most jobs is relatively easy. But training people to be flexible, develop empathy, to have interpersonal skills and be emotionally competent is much more difficult. Training in industry has ignored these differences and generally used the same methods for both the technical information and emotional competence. Read more…
Over the last few years there has been a remarkable amount of words written and spoken about leadership. We have heard about visionary and charismatic leadership and wonder whether or not there is anything left to be said. The discussion has been loud and long about what leaders do, how they think, what sort of critical characteristics they possess, analyses of their “competencies” and, of course, how these can be imparted through education and training. In spite of all this attention, one thing is absolutely clear, our leadership training is failing. Read more…
