Business Culture can be Modified
In any business, the culture is the byproduct of a number of things. Probably the most important one is consistent behavior. There are people that try and create an instant culture but they are obvious, ugly and pathetic. Instant culture is just not believable. It comprises mission statements, declarations, rules and regulations.
It is totally imposed and prescribed for the “good” of the masses. The fact is you cannot create a culture. It happens. From a leadership perspective, you can only encourage and gently persuade, you cannot impose the integral parts of the culture. Real culture is bone deep, instant culture is varnish.
If you encourage people to be honest, then honesty will be built into your culture. If you reinforce trust, then trust will be built in. Culture is behavior not slogans, mission statements on the wall or blind hope. Culture matures and develops with time, you can’t rush it.
What is interesting is how the two cultures exist in the one business. The real “organic” culture and the false “varnish” culture. The clearly the false culture cannot compete with the real culture in spite of the efforts of senior management. Occasionally, they clash and the superficiality of the false culture is exposed. It may be enforced but largely ignored. Ultimately the real culture reigns supreme.
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I would say we can build the culture little by little. Don’t force too much.