I am just in the process of putting the final touches on a new training program. The program is focused totally on growing profits. There are no theories just a huge volume of practical information based on 30 years experience of making profits. It is designed to help existing and new business owners. The program is delivered over 6 modules. Follow up discussions and questions will be covered through email and skype. Further details to follow
I am so disenchanted with companies and institutions offering training courses that cannot achieve their promised results I have written a damaging special report. It explains why most training courses are a complete waste of money. For a free copy, leave a request and a comment
This may be regarded as an oversimplification of the subject but for practical purposes it explains why we waste millions of dollars on ineffective training.
There are broadly two types of workplace learning. Cognitive learning which is the acquisition of knowledge and emotional learning which is the application of interpersonal skills. With cognitive learning we want the learner to be exposed to and store information to use at a later date. With emotional learning we are trying to persuade the learner to change their thinking and behaviour. Cognitive learning can be described as product knowledge, learning new software features, learning processes and procedures. Emotional learning includes leadership, selling, customer service and managing staff.
These two divisions do overlap but they require different techniques so that people can learn. Regrettably, we have used the same methods associated with cognitive learning to train people in all workplace training. The results of our emotional learning have been extremely poor and we have largely wasted our money in these areas.
Our methods have guaranteed low retention rates and little evidence of transfer of training into workplace behaviour. You cannot learn a practical skill like leadership in a classroom. We keep using methods that don’t work. Sending people on adventure courses is just as dumb. We know they don’t work. Leadership is learned and developed over a long period of time. It is not a training event. it is a learning process.
Consider the money spent on sales training with no effect, customer service is just the same. Unless we know how people learn, we cannot provide effective training.
Send me an email for a special report on learning and how you can improve your results. petermitchell23@gmail.com
The first stage in improving the level of safety in your workplace is to assess exactly where you are. This is your starting point. Then, you have to recognize the culture that exists in your organization and the factors that have created it. The culture is the sum of the experience, history, belief system, work practices of the people within the organization. Read more…
During the course of my work, I go into many different work sites. Many of them have safety slogans posted on notice boards, in reception and sometimes on the main gate. Some businesses go even further and include their safety slogan on their letterhead and in their e-mails. Read more…
In any business, the culture is the byproduct of a number of things. Probably the most important one is consistent behavior. There are people that try and create an instant culture but they are obvious, ugly and pathetic. Instant culture is just not believable. It comprises mission statements, declarations, rules and regulations. Read more…
Setting out to modify or change the safety culture in a workplace is a daunting task. Working against you is the custom, practice and habits that have been built up over the years. However, this is not your biggest challenge. The biggest challenge lies in the belief system that occupies everybody’s mind. Read more…
One of the areas which is the subject of a great deal of discussion is the safety culture of an organization. To test the safety culture in your organization can be difficult. If you hold a position of authority, people are likely to give you the answers they think that you want. Read more…
Let me explain about a recent event that illustrates why we have such difficulty creating safer workplaces. No doubt, incidents similar to this occur every day.
This particular company has a large number of trucks and there was an incident that resulted in a driver cutting his head. Read more…
I want you to use all your experience, all your common sense and all your knowledge of human behavior to answer the question. “Who has the most interest and concern about being hurt, injured, maimed or killed at work?” Read more…